RencelDigital
Rencel Digital

Case study, independent tyre and MOT garage

From phone-tag to paid bookings in sixty seconds.

Every enquiry was a phone call, and the old site could not take payments. We built a booking system tied to live tyre stock, paid in full at booking, in six weeks.

60seconds
Average time from typing a registration to a paid booking.
70%
Of enquiries arrive from a phone, so every step is built for one.
4live integrations
Tyresoft, supplier ordering, Stripe and missed-call rerouting.

One booking, start to finish.

Scroll through what a driver sees. Interface recreated with sample data and no client details.

  1. Vehicle lookup

    The driver types their registration. The site finds the vehicle and the exact tyre size, so nobody has to read the sidewall or ring to ask.

  2. Choose what you need

    Prices and stock come live from Tyresoft, the garage management system, and from supplier ordering. An MOT, two tyres and an air con service go into the same visit, with fitted prices and what can go on today.

  3. Pick a time

    Times come from the garage’s live diary, so every slot offered is really free. The driver picks one that suits them and it is held while they pay.

  4. Pay in full

    The full amount goes through Stripe before the slot is held, on a phone, in a few taps. The garage has the money before the job, so a no-show no longer costs it the slot and the parts.

  5. Confirmed

    The driver gets a confirmation email, the booking lands in the diary and the tyres are ordered. About sixty seconds from start to finish.

Connected to how the garage already works.

Four live integrations, so a booking on the website updates everything behind it without anyone retyping it.

The booking websiteOne booking, four systems updated
  • TyresoftGarage management system: prices, stock and the diary.
  • Supplier orderingTyres ordered from the supplier when a booking needs them.
  • StripeFull payment at booking, receipts sent automatically.
  • Missed-call reroutingUnanswered calls ring a second phone or get a text with the booking link.

Before and after.

Before

  • Every enquiry was a phone call, and the phone was not always answered
  • Tyre prices and stock were only visible inside the garage system
  • The website could not take any money, so every no-show cost the slot and the parts
  • Drivers who reached voicemail often never called back

After

  • Drivers book several services into one visit and pay in full in about sixty seconds, day or night
  • Live prices and stock from Tyresoft on every tyre size
  • Bookings land in the diary and tyres are ordered without retyping
  • Missed calls ring a second phone or get a text with the booking link

When this garage's customers actually book.

Real client result, anonymised. Paid online bookings taken through the site in one month.

£18,529 in one month

Taken in paid online bookings in one month, up 17% on the month before, with evenings, early mornings and weekends included. Every one of those would once have been a call to a closed garage. The average online booking is about £100.

Stripe dashboard: gross volume £18,528.85, up 17.09% on £15,824.71 the previous period.Try the calculator with your numbers

Same approach, your business. Delivered as our Scale plan: £3,950 setup, then £750 a month, plus VAT.